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Decision Analysis
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Decision Making Techniques


The techniques in this chapter help you to make the best decisions possible with the information you have available. With these tools you will be able to map out the likely consequences of decisions, work out the importance of individual factors, and choose the best course of action to take.

Tools we will discuss are:

  • Selecting the most important changes to make - Pareto Analysis
  • Evaluating the relative importance of different options - Paired Comparison Analysis
  • Selecting between good options - Grid Analysis
  • Choosing between options by projecting likely outcomes - Decision Trees
  • Weighing the pros and cons of a decision - PMI
  • Analyzing the pressures for and against change - Force Field Analysis
  • Looking at a decision from all points of view - Six Thinking Hats
  • Seeing whether a change is worth making - Cost/Benefit Analysis

In this chapter we look at Decision Making tools in two stages. Firstly we will look at a set of good techniques that help you to select between different options. This part finishes by discussing Decision Trees, which are excellent Decision Making tools.

The second set helps you to decide whether a course of action is worth following.

These techniques build on the tools discussed in the section on Problem Solving Tools, in that Decision Making follows on from an understanding of the situation. The section on Creativity Tools will help you to explore what alternatives that are open to you.

Do remember, though, that the tools in this chapter exist only to assist your intelligence and common sense. These are your most important assets in good Decision Making.

Problem Solving Tools

Creativity Tools

Better Decisions               Next

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